PropertyHQ vs FieldEdge: Which Is Better for HVAC and Plumbing Contractors?

If you're an HVAC or plumbing contractor evaluating field service software, FieldEdge almost always shows up on the shortlist. It's been around for years, integrates deeply with QuickBooks Desktop, and has a loyal base of service-business customers. But it's also a tool that was designed for an older era of trade contracting — before AI, before mobile-first workflows, and before contractors expected to know what software costs before getting on a sales call.

This comparison breaks down where FieldEdge and PropertyHQ overlap, where they part ways, and which one actually fits the way modern HVAC and plumbing businesses work.

The Short Version

FieldEdge is a mature field service platform built for HVAC, plumbing, and electrical service businesses. It's strongest for shops with high service-call volume, a mature dispatch operation, and a long-standing QuickBooks Desktop setup they don't want to disrupt.

PropertyHQ is a newer, modular platform built for trade contractors whose work spans both service calls and project-based jobs — installations, renovations, new construction, flips. It pairs trade-specific modules with an AI assistant (Rex) that handles estimating, scoping, and invoice drafting, and pricing is published transparently on the site.

If you've ever asked a vendor for a price and been told "let's set up a call first," PropertyHQ is the opposite of that experience.

Pricing: Quote-On-Request vs. Published and Modular

FieldEdge does not publish pricing publicly. Estimates from third-party review sites and customer reports place it in the $100–$200 per user per month range, with separate setup fees and add-ons for things like marketing automation, customer-facing portals, and advanced reporting. Most plans require an annual contract, and the actual quote depends on your number of techs, office users, and which modules you enable.

For a five-person HVAC or plumbing shop, that typically lands somewhere between $500 and $1,000 per month once everything is configured — sometimes more once add-ons stack up.

PropertyHQ publishes its pricing on the site:

• HVAC Module: $79.99/month
• Plumbing Module: $79.99/month
• Flip Module: $79.99/month
• Renovations Module: $149.99/month

Every module includes up to 5 team members, QuickBooks Online sync, AI-powered estimating, and bilingual support. Multi-trade businesses get volume discounts: 10% off for two modules, 20% off for three or more.

A real example: a five-person HVAC shop on FieldEdge pays roughly $600+/month after the dust settles. The same shop on PropertyHQ pays $79.99/month for the HVAC module — including QuickBooks Online sync and Rex AI estimating. Even at the low end of FieldEdge's range, that's more than $6,000 per year in difference, and the gap widens for larger teams or shops that need add-ons.

Feature Comparison

Scheduling and Dispatch

FieldEdge has a mature dispatch board built specifically for service operations: drag-and-drop assignment, color-coded job statuses, technician GPS visibility, and recurring service agreements. It's one of the platform's strongest areas, and longtime users genuinely like it.

PropertyHQ handles scheduling through an Owner Portal with calendar views and drag-and-drop scheduling, plus a mobile-first Foreman Portal for crews in the field. Service calls fit naturally into the same calendar that handles multi-day installations and renovation projects — so you're not running parallel systems for "service" and "install" work.

If your business is 95% same-day service calls with a heavy dispatch operation, FieldEdge's dispatch board is more battle-tested. If your jobs span days or weeks and include installations, renovations, or new construction, PropertyHQ's project-aware scheduling is a better fit.

Estimating and Quoting

FieldEdge offers a price book and basic quoting workflow. You can build standardized prices for common services and generate quotes from those entries. It works, but it's largely a reflection of the older "flat-rate book" model — manual setup, manual maintenance, and limited intelligence.

PropertyHQ's estimate builder was designed for both service quotes and construction-grade estimates. Build line-item estimates with materials, labor, and markup. The Renovations module includes change order tracking with client approval workflows. And Rex, PropertyHQ's AI assistant, can generate a full itemized estimate from a plain-English job description — describe the work and get a detailed estimate in seconds, in either English or Spanish.

For HVAC and plumbing contractors who quote installations as well as repairs, this gap matters. Generating a furnace install quote in 30 seconds instead of 30 minutes adds up over a year.

QuickBooks Integration

This is where FieldEdge has historically had the strongest moat. The platform is well known for its deep integration with QuickBooks Desktop, which a meaningful percentage of HVAC and plumbing shops still use. Customer records, invoices, and payments push back and forth reliably, and accountants generally appreciate the workflow.

PropertyHQ integrates with QuickBooks Online — included with every module at no additional cost. Estimates and invoices push with one click, and payments sync back automatically. If your business runs on QuickBooks Online (or you're planning to migrate from Desktop, which Intuit has been steadily nudging customers to do), the PropertyHQ integration is fast, free, and works out of the box.

If you're committed to QuickBooks Desktop and have no plans to move, FieldEdge is the better fit on this single dimension. If you're on QuickBooks Online — or open to it — PropertyHQ removes the integration cost entirely.

Mobile Experience

FieldEdge has a mobile app for technicians with job details, time tracking, and customer history. Reviews are mixed: longtime users praise the workflows, while newer reviews mention crashes, sync issues, and a UI that feels dated compared to newer entrants. The platform's roots in desktop dispatch software show up in places.

PropertyHQ takes a two-portal approach. The Owner Portal gives business owners a cross-module dashboard with real-time notifications. The Foreman Portal is a mobile-first interface built for field crews — daily agenda views with photo-required task completion so you have documentation that work was actually performed. Built modern from the ground up, with no legacy desktop UI dragging it down.

AI Capabilities

FieldEdge does not currently offer meaningful AI-powered features. Quoting, scoping, and invoicing are all manual — the same way they've worked for the past decade.

PropertyHQ's AI assistant Rex is integrated across the platform: instant estimating from natural language, receipt parsing from photos, proactive alerts for overdue tasks and budget overruns, task scoping with materials and timeline breakdowns, and smart invoice drafting. Rex works in English and Spanish. The free Rex Assist tier includes 50 AI calls per month with any module. Rex Pro ($39/month) and Rex Unlimited ($99/month) scale from there.

For a contractor doing 20 quotes a week, the time savings alone pays for a module subscription several times over.

Bilingual Support

FieldEdge is an English-only platform.

PropertyHQ is fully bilingual — English and Spanish across the entire UI, including Rex. For shops where Spanish is the primary language for field crews, this isn't a "nice to have." It's the difference between techs actually using the software and techs going around it.

Customer Support and Onboarding

FieldEdge has a long history of customer support, with both phone and email channels. Recent reviews are mixed: some users report long response times and turnover in the support team since the EverCommerce acquisition, while others have had positive experiences with their dedicated rep.

PropertyHQ is a newer, smaller company — which means less third-party documentation and a smaller community, but more direct, responsive support from people who actually built the product. Onboarding for a single module typically takes a few hours, not weeks.

What FieldEdge Does Better

To be fair, FieldEdge has real strengths:

QuickBooks Desktop integration. If you're committed to QuickBooks Desktop, FieldEdge's integration is more mature than most modern alternatives.

Service-business depth. Years of refining workflows for HVAC, plumbing, and electrical service shops shows up in dispatch, service agreements, and customer history features.

Established install base. A larger customer base means more peer reviews, more YouTube tutorials, and more accountants who have seen the platform before.

Recurring service agreements. FieldEdge handles maintenance plans and recurring service contracts with mature tooling — useful for shops that lean heavily on maintenance revenue.

What PropertyHQ Does Better

Transparent pricing. What you see on the pricing page is what you pay. No "let's hop on a call to discuss pricing" friction, no surprise add-on costs.

AI that does real work. Rex isn't a chatbot. It scopes jobs, builds line-item estimates, parses receipts, drafts invoices, and flags budget overruns — in context for your specific trade, in English and Spanish.

Modular pricing. Subscribe to just the trade(s) you actually run. A plumbing-only shop pays $79.99/month for the plumbing module, not for HVAC or electrical features they'll never use.

Project-based workflows. Service calls and multi-week installations live in the same system — change orders, milestone billing, and per-job financials are first-class features, not bolted-on workarounds.

Bilingual UI and AI. Full Spanish support throughout the platform, which most competitors treat as an afterthought.

QuickBooks Online sync, included. No add-on fee, no separate setup. It works out of the box on every plan.

Modern mobile experience. Built mobile-first for field crews, not retrofitted from a desktop platform.

Who Should Choose What

Choose FieldEdge if: You run a high-volume service shop where 95% of jobs are same-day repairs or maintenance visits, your business is committed to QuickBooks Desktop, and you've already built workflows around mature service-dispatch tools. You're comfortable with quote-based pricing and a longer onboarding cycle, and your office staff is fluent in English-only software.

Choose PropertyHQ if: You're an HVAC, plumbing, renovation, or flipping contractor whose work includes both service calls and project-based jobs — installations, remodels, new construction. You want pricing published openly, AI that handles estimating and scoping in seconds, modules built specifically for your trade, and a mobile experience your crews will actually use. You run QuickBooks Online (or plan to) and you have Spanish-speaking team members who deserve software in their language.

The Bottom Line

FieldEdge is a solid product for the operating model it was built for: a service-call shop running QuickBooks Desktop, with a dedicated dispatcher and a long onboarding runway. If that's your business and you're happy with it, there's no reason to switch.

But for the contractor evaluating tools today — one who wants AI doing the busywork, transparent pricing on the website, modules tailored to their trade, and a mobile app crews don't curse at — FieldEdge feels like a tool from the previous decade. PropertyHQ was built for the way trade contractors actually work in 2026: project-aware, AI-assisted, mobile-first, and priced honestly.

Try PropertyHQ free for 7 days with no credit card required, and see how a modular trade platform handles your real jobs.